Rossware Computing, Inc.
a Washington Corporation

Telephone numbers: 360-427-6000 (standard) 800-353-4101 (we pay the toll) 800-353-4310 (fax)

email link: support@rossware.net

Physical address: 290 E. Lighthouse Rd Shelton, WA 98584

Our standard office hours are 6 AM to 5 PM on weekdays, excluding holidays.  We answer the phone directly (no voice-menu trees to navigate), usually within two rings.  We also respond promptly to email inquiries.  If you're a client, our applications include a "Connect for Assistance" feature that initiates an immediate chat connection, with corresponding ability for us to view (and work on) your screen with you. 

Our staffing is as follows:

Glade Ross, President, CEO and Chief Programmer
Karie Spaet, Chief of Operations
Josh Smith, our Super Geek and Pure People Person
Aaron Pinero, Geek In Training

If you are a client and require assistance outside our standard hours, click here.