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1
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2
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- ServiceDesk – Our core product, this is a comprehensive and
revolutionary service management system. Superbly handles all the
fundamentals, including call-management, scheduling, dispatch,
job-management, inventory, claims, POS, A/Rs, etc., etc., etc.
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3
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- SD-Mobile – Provides technicians with an electronic platform in which to
manage their work, including reception of dispatches, reporting on
arrival, departure, and work done at each job. It receives changes to schedule, etc. In short, it’s a seamless integrative
link between office and technicians.
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4
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- EmailedDispatchReceiver – For any company that’s receiving service
requests via Email (e.g., from American Home Shield, a live answering
service, etc.), this utility automates reception of those requests. It opens such emails, parses the text,
and plugs all perfectly into ServiceDesk order forms.
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5
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6
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7
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8
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9
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10
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11
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12
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- Upload claims directly to ServiceBench, ServicePower, LG and others, – in less than 2
seconds.
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13
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14
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15
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16
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17
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18
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19
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20
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21
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22
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23
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- We’ll customize and host a website for you.
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24
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25
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- Keeps information flowing between the office and field, with zero human
effort.
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26
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27
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28
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29
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30
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31
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32
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33
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34
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35
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36
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37
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38
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- Custom designed for you.
- Built in alarms to keep you on task and on track.
- No double entry; everything is tied together.
- Instant, as you type, searches.
- System works for you, not the other way around.
- Robust internal security.
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39
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40
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41
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- Always improving our products for you, based on your requests.
- Responsive technical support. We
answer the phone, usually within two rings!
- 23 years experience as a Service Business Owner; we understand your
needs.
- Remote assistance: We can connect
directly to your computer for tech support or training.
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42
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- Let us become one of your most
valued business partners today!
- 1-800-353-4101
- www.rossware.net
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Notes
